BLUE VAULT ASSET GROUP

PRIVACY POLICY

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

BLUE VAULT ASSET GROUP ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

INTRODUCTION

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website or any website of ours that links to this privacy policy

Engage with us in other related ways, including sales, marketing, or events

Questions or concerns?
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

For questions, contact us at:
Email: [email protected]

SUMMARY OF KEY POINTS

Sensitive Information: We do not process sensitive personal information.

Third-Party Data: We do not receive information from third parties.

Data Usage: We process your information to provide, improve, and administer our services, communicate with you, ensure security, and comply with law.

Data Sharing: We do not share your personal information except in rare, necessary circumstances and only with your consent.

SMS Privacy: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

1. INFORMATION WE COLLECT

Personal Information

We collect personal information you voluntarily provide, including:

Name

Email address

Phone number

Physical address

Payment information

Communication consent records (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage data

Cookies and tracking technologies

Customer Communication

Inquiry records

Appointment details

Service history and feedback

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and improve our services

Process transactions

Communicate with you

Prevent fraud and enhance security

Maintain records of preferences and consent

Comply with legal obligations

Additional Uses

Property inquiries and support

Transactions and contracts

Marketing communications (opt-out available)

Targeted advertising

Legal compliance

3. SMS MESSAGING & COMPLIANCE

Opt-In Consent

Messages are only sent with your explicit consent

We maintain timestamped opt-in records

We comply with applicable laws (including TCPA)

Opt-Out

Reply “STOP” to unsubscribe

Processed within 24 hours

Message Details

Frequency varies

Messages relate only to requested services

No promotional SMS without consent

Support

Reply “HELP” or email [email protected]

Important Notice

No mobile information will be shared with third parties for marketing or promotional purposes.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser.

5. DATA RETENTION

We retain your information only as long as necessary to:

Provide services

Complete transactions

Meet legal obligations

Afterward, data is securely deleted or anonymized.

6. DATA SECURITY

We implement appropriate technical and organizational safeguards. However, no system is 100% secure, and transmission of data is at your own risk.

7. YOUR PRIVACY RIGHTS

You may:

Access your personal data

Correct inaccuracies

Request deletion

Withdraw consent

Opt out of marketing communications

To exercise your rights, contact:
Email: [email protected]

8. DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) browser signals.

9. U.S. PRIVACY RIGHTS

If you are a resident of certain U.S. states (e.g., California, Colorado, Virginia), you may have additional rights, including:

Request access to your data

Request deletion

Opt out of data processing

Non-discrimination for exercising rights

We will respond to verified requests within required legal timeframes.

10. INTERNATIONAL PRIVACY RIGHTS

Users in regions such as:

Australia

New Zealand

South Africa

may have additional rights under applicable laws, including access, correction, and complaint rights.

11. CONTACT US

If you have any questions about this Privacy Policy or your data:

BLUE VAULT ASSET GROUP
Email: [email protected]
Phone: +1 469-805-8458

CONSENT

By using our website and services, you consent to this Privacy Policy.